Claremont 5C Health, Safety and Local Resources for Parents
Health care, counseling and Campus Safety are shared by all five Claremont colleges through The Claremont Colleges Services, so the same numbers work for a Pomona student or a Pitzer student. Mail is the exception, with a different address format at each college.
If it's an emergency
In an emergency call 911. For a mental health crisis call or text 988.
Claremont 5C counseling: Monsour Counseling and Psychological Services (MCAPS), (909) 621-8202.
If your student is sick
Our checklist for when your student gets sick far from home covers insurance cards, telehealth and what to ask.
Student Health Services (The Claremont Colleges Services)
- Address
- Tranquada Student Services Center, 1st Floor, 757 College Way, Claremont, CA 91711
- Phone
- (909) 621-8222
- Hours
- Mon to Fri 8am to 5pm, Thursday 9am to 5pm, closed daily noon to 1pm for lunch (per source)
Source: Student Health Services, The Claremont Colleges ServicesServes students at all five undergraduate colleges. Closes for one month in summer, one week in August for training and over winter break, per the SHS FAQ. TimelyCare offers free 24/7 virtual medical and mental health care for students.
Monsour Counseling and Psychological Services (MCAPS)
- Address
- Tranquada Student Services Center, 1st Floor, 757 College Way, Claremont, CA 91711
- Phone
- (909) 621-8202
- Hours
- Mon to Fri 8:30am to 5pm (per source)
Source: Monsour Counseling and Psychological Services, The Claremont Colleges ServicesNo cost to undergraduates at the five colleges. In summer, call the main number and press 1 for an on call therapist. 24/7 support through TimelyCare.
Pomona Valley Health Center at Claremont Urgent Care Center
- Address
- 1601 Monte Vista Avenue, Suite 190, Claremont, CA 91711
- Phone
- (909) 865-9977
- Hours
- Hours vary, call to confirm (per source)
Source: Emergency Care Centers (Urgent and Emergency Care 2025-26), TCCS Student Health ServicesListed by Student Health Services on its local urgent and emergency care sheet.
Above Urgent Care Center
- Address
- 8891 N. Central Avenue, Suite A, Montclair, CA 91763
- Phone
- (909) 297-3361
- Hours
- Every day 8am to 8pm (per source)
Source: Emergency Care Centers (Urgent and Emergency Care 2025-26), TCCS Student Health ServicesListed by Student Health Services on its local urgent and emergency care sheet.
Pomona Valley Hospital Medical Center
- Address
- 1798 N. Garey Avenue, Pomona, CA 91767
- Phone
- (909) 865-9500
- Hours
- 24 hour emergency care (per source)
Source: Emergency Care Centers (Urgent and Emergency Care 2025-26), TCCS Student Health ServicesEmergency department: (909) 865-9600.
San Antonio Community Hospital
- Address
- 999 San Bernardino Road, Upland, CA 91786
- Phone
- (909) 985-2811
- Hours
- 24 hour emergency care (per source)
Source: Emergency Care Centers (Urgent and Emergency Care 2025-26), TCCS Student Health ServicesEmergency department: (909) 920-4747.
Pharmacies
Hendricks Pharmacy
- Address
- 137 Harvard Ave, Claremont, CA 91711
- Phone
- (909) 624-1611
Source: Claremont Village Map and Business Directory (June 2020), Pitzer CollegeIn Claremont Village. Listed on a June 2020 Pitzer Village directory, and Pomona's Visiting Claremont page mentions Hendrick's in the Village. Call to confirm hours.
CVS Pharmacy
- Address
- 775 E. Foothill Boulevard, Pomona, CA
- Phone
- (909) 621-6708
Source: Claremont Area, Scripps College FamiliesListed on the Scripps Claremont Area page. Pomona's Visiting Claremont page also mentions a 24 hour Walgreens in Upland.
Campus police & safety
Department of Campus Safety (The Claremont Colleges Services)
- Address
- Administrative Campus Center, 101 South Mills Avenue, Claremont, CA 91711
- Phone
- (909) 607-2000
- Hours
- 24 hours a day, 7 days a week, year round (per source)
Source: Campus Safety, The Claremont Colleges ServicesAlso (909) 607-7233 (7 SAFE). Non urgent email: dispatch@claremont.edu. Free foot or vehicle safety escorts at any hour. Alerts and reporting through the LiveSafe app.
Mail & packages
Pomona College Mailroom
- Address
- Pendleton Building, 150 E. 8th St., Claremont, CA 91711
- Phone
- (909) 607-8486
- Hours
- Mon to Fri 8am to 7pm, Sat 10am to 3pm during the academic term (per source)
Source: Mailroom, Pomona CollegeAccepts USPS, UPS, FedEx and DHL. Students get an email when a package is logged. Email mailroom@pomona.edu.
Harvey Mudd College Mailroom
- Address
- 340 E. Foothill Blvd., Claremont, CA 91711-3116
- Hours
- Mon to Fri 8am to 6pm during the academic year; break hours vary (per source)
Source: Student Mail, Harvey Mudd College Division of Campus OperationsNo direct mailroom number is published; the main college line is (909) 621-8000. Summer forwarding covers USPS and UPS only, through Aug 1; packages from carriers that do not forward are returned to sender.
CMC Mailroom, Story House
- Address
- 742 Amherst Avenue, Claremont, CA 91711-6430
Source: Parent and Family Orientation FAQ, Claremont McKenna CollegeAddress mail to the student's first and last name and mailbox number. Mailbox numbers appear in the Student Portal after housing is assigned.
The UPS Store, Claremont Village
- Address
- 310 N. Indian Hill Blvd., Claremont, CA 91711
- Phone
- (909) 621-2112
Source: The UPS Store #3310, ClaremontOne local option for shipping boxes home at move out. Also listed on the June 2020 Pitzer Village directory.
Groceries & essentials
Trader Joe's
- Address
- 475 W. Foothill Boulevard, Claremont, CA
- Phone
- (909) 625-8784
Wolfe's Market
- Address
- 160 W. Foothill Boulevard, Claremont, CA
- Phone
- (909) 626-8508
Care packages
Check the Claremont 5C mail and package details above for the address format, then see our guide to sending care packages that arrive well.
If your student is sick
Student Health Services is on the first floor of the Tranquada Student Services Center, 757 College Way, (909) 621-8222. It is open Monday to Friday 8 a.m. to 5 p.m. (Thursday from 9 a.m.) and closes daily from noon to 1 p.m. It also closes for a month in summer, one week in August for training and over winter break. SHS does not bill insurance. An itemized receipt shows up in your student's online health portal within 48 hours, payment is due within 15 days, and after that the bill goes to your student's college.
After hours, students can use TimelyCare, free 24/7 virtual medical and mental health care for 5C students. For an after hours emergency, SHS lists Campus Safety at (909) 607-2000.
SHS keeps a list of nearby care. The closest urgent care is the Pomona Valley Health Center at Claremont Urgent Care Center, 1601 Monte Vista Ave., Suite 190, (909) 865-9977; hours vary, so call first. Above Urgent Care in Montclair is open 8 a.m. to 8 p.m. daily. For emergencies, the list names Pomona Valley Hospital Medical Center at 1798 N. Garey Ave. in Pomona (ER (909) 865-9600) and San Antonio Community Hospital in Upland (ER (909) 920-4747).
SHS will not share medical details with parents unless your student signs written consent, so talk about that before an emergency happens.
In an emergency call 911. For a mental health crisis call or text 988.
Monsour Counseling and Psychological Services (MCAPS) shares the Tranquada building, (909) 621-8202, open weekdays 8:30 a.m. to 5 p.m. Counseling is free for 5C students, and in summer students can call the main line and press 1 for an on call therapist.
Pharmacies
Hendricks Pharmacy is in the Village at 137 Harvard Ave., (909) 624-1611. Scripps lists a CVS at 775 E. Foothill Blvd. in Pomona, (909) 621-6708, and Pomona's family page mentions a 24 hour Walgreens in Upland.
Campus Safety
The TCCS Department of Campus Safety works around the clock from 101 S. Mills Ave. Call (909) 607-2000 or (909) 607-7233, or email dispatch@claremont.edu for something that can wait. Officers give free escorts on foot or by car at any hour. Ask your student to install the LiveSafe app and turn on push notifications for campus alerts.
Mail and packages
Use the exact format for your student's college:
- Pomona: Student Name, Pendleton Building, 150 E. 8th St., Claremont, CA 91711. The mailroom emails students when a package arrives and is open weekdays 8 a.m. to 7 p.m. and Saturdays 10 a.m. to 3 p.m.
- CMC: First and Last Name, Mailbox #, 742 Amherst Avenue, Claremont, CA 91711-6430 (Story House).
- Harvey Mudd: Harvey Mudd College, Student Name, Box No., 340 E. Foothill Blvd., Claremont, CA 91711-3116.
- Scripps: Student's legal name, Scripps College, 345 E 9th St. #(mailbox), Claremont, CA 91711.
- Pitzer: we did not find a published format, so ask your student for the full address.
Groceries and banking
The Scripps family page lists Trader Joe's (475 W. Foothill), Wolfe's Market (160 W. Foothill), Sprouts, Stater Bros. and Vons in Claremont. Bank of America, Chase, Wells Fargo, U.S. Bank and California Bank & Trust have Claremont branches along Yale Avenue, Foothill Boulevard and Indian Hill Boulevard. For basics without leaving campus, Pomona points students to the Coop Store in the Smith Campus Center.
Care packages
Put your student's name on every box, as Pomona's mailroom asks, and include the mailbox number where the college uses one. Food arrives best in sturdy, sealed containers, since a box may sit in the mailroom until your student sees the pickup email.
Health, safety and local questions
Where does my student go when they are sick?
Student Health Services in the Tranquada Student Services Center, 757 College Way, (909) 621-8222, open weekdays. After hours, TimelyCare offers free 24/7 virtual care for 5C students.
What is the nearest emergency room?
Student Health Services lists Pomona Valley Hospital Medical Center, 1798 N. Garey Ave., Pomona (ER (909) 865-9600), and San Antonio Community Hospital in Upland. In an emergency call 911.
What is my student's mailing address?
It depends on the college. At Pomona it is Student Name, Pendleton Building, 150 E. 8th St., Claremont, CA 91711. Scripps uses the student's legal name, 345 E 9th St. #(mailbox), Claremont, CA 91711. Our local resources page lists CMC and Harvey Mudd too.
What is the Campus Safety phone number?
(909) 607-2000, staffed 24 hours a day for all five colleges. The same number gets your student a free safety escort.
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