GCU Health, Safety and Local Resources for Parents
When your student is sick on a weekday, the first stop is the Canyon Health and Wellness Clinic in Papago Apartments North, and GCU Public Safety answers (602) 639-8100 around the clock. Packages come through the Mail Center in Building 44, addressed with your student's hall or apartment building and room number.
If it's an emergency
In an emergency call 911. For a mental health crisis call or text 988.
GCU counseling: Office of Student Care (counseling), (602) 639-7007.
If your student is sick
Our checklist for when your student gets sick far from home covers insurance cards, telehealth and what to ask.
Canyon Health and Wellness Clinic
- Address
- Papago Apartments North (Building 47), 3300 W. Camelback Road, Phoenix, AZ 85017
- Phone
- (602) 639-6215
- Hours
- Mon to Fri 7:45am to 5:30pm; summer and school breaks 8am to 4pm; closed weekends and holidays (per source)
Source: Canyon Health and Wellness Clinic | GCU Campus HealthWalk ins welcome, first come, first served. Email campushealth@gcu.edu. After hours nurse advice line: (877) 602-7217. In an emergency, dial 911 and notify GCU Public Safety at (602) 639-8100.
Office of Student Care (counseling)
- Address
- Student Life Building (Building 26), 2nd Floor, 3300 W. Camelback Road, Phoenix, AZ 85017
- Phone
- (602) 639-7007
- Hours
- Mon to Fri 8am to 5pm (per source)
Source: Office of Student Care | GCU Student AffairsShort term counseling is free for traditional full time students living on campus. After hours: 911 or Public Safety at (602) 639-8100, dial 988, EMPACT line (480) 736-4950, or the 24/7 Warm Line (602) 347-1100.
Alliance Urgent Care (Camelback)
- Address
- 3502 W. Camelback Road, Phoenix, AZ 85019
- Phone
- (866) 389-2727
- Hours
- Mon to Thu 8:30am to 1:30pm and 2:30pm to 7:30pm; Fri to Sun closed (per source)
Source: Emergency and After Hours | GCU Campus HealthListed on the GCU clinic's Emergency and After Hours page. The clinic's 2025 community resources sheet gives a different Alliance address (702 W. Camelback Rd.), so call ahead to confirm the location.
AlphaMed Urgent Care, Biltmore
- Address
- 1743 E. Camelback Road, Ste A-3, Phoenix, AZ
- Phone
- (602) 325-5114
- Hours
- Mon to Fri 8am to 6pm; Sat 10am to 4pm (per source)
Source: Emergency and After Hours | GCU Campus HealthListed on the GCU clinic's Emergency and After Hours page.
Abrazo Central Hospital
- Address
- 2000 W. Bethany Home Road, Phoenix, AZ 85015
- Phone
- (480) 308-5478
- Hours
- Open 24 hours (per source)
Source: Emergency and After Hours | GCU Campus HealthListed by the GCU clinic as a local emergency facility.
St. Joseph's Hospital and Medical Center
- Address
- 350 W. Thomas Road, Phoenix, AZ 85013
- Phone
- (602) 406-3000
- Hours
- Open 24 hours (per source)
Source: Emergency and After Hours | GCU Campus HealthListed by the GCU clinic as a local emergency facility.
Pharmacies
CVS Pharmacy (W. Glendale Ave.)
- Address
- 3440 W. Glendale Ave., Phoenix, AZ 85051
- Phone
- (602) 336-4590
Source: Community Resources 2025 | GCU Campus HealthListed on the GCU clinic's community resources sheet.
Walgreens Pharmacy (W. Glendale Ave.)
- Address
- 4249 W. Glendale Ave., Phoenix, AZ 85051
- Phone
- (623) 937-9231
Source: Community Resources 2025 | GCU Campus HealthListed on the GCU clinic's community resources sheet.
CVS Pharmacy (N. 19th Ave.)
- Address
- 4040 N. 19th Ave., Phoenix, AZ 85015
- Phone
- (602) 265-3136
Source: Community Resources 2025 | GCU Campus HealthListed on the GCU clinic's community resources sheet.
Campus police & safety
GCU Public Safety Department
- Address
- Grove parking garage (Building 80), first floor, 3300 W. Camelback Road, Phoenix, AZ 85017
- Phone
- (602) 639-8100
- Hours
- 24 hours a day, seven days a week (per source)
Source: Public Safety | Grand Canyon UniversityIncludes AZPOST certified police officers, campus safety guards and dispatchers. Emergency blue light phones are throughout campus and in every garage. Campus based students are automatically subscribed to Alert GCU (RAVE Mobile Safety) emergency alerts, per GCU's emergency site.
Mail & packages
GCU Mail Center
- Address
- Building 44, 3300 W. Camelback Road, Phoenix, AZ 85017
- Phone
- (602) 639-7905
Source: 2025-26 Parent and Family Resource Guide | GCU Welcome ProgramsStudents get a GCU email when a package arrives and scan their student ID to pick it up. Address mail with the student's full first name, middle initial and last name (no nicknames), the residence hall or apartment building name and room number, then 3300 W. Camelback Road, Phoenix, AZ 85017.
Groceries & essentials
Corner Store (campus)
- Address
- Building 71, 3300 W. Camelback Road, Phoenix, AZ 85017
Source: Campus Map and Directory | Grand Canyon UniversityOn campus convenience store listed in the GCU campus map directory.
Banking
Global Credit Union (Lope Shop)
- Address
- Lope Shop (Building 24), 3300 W. Camelback Road, Phoenix, AZ 85017
Source: Campus Map and Directory | Grand Canyon UniversityListed inside the Lope Shop building in the GCU campus map directory.
Care packages
Check the GCU mail and package details above for the address format, then see our guide to sending care packages that arrive well.
In an emergency call 911. For a mental health crisis, dial 988.
If your student is sick
The Canyon Health and Wellness Clinic is in Papago Apartments North (Building 47). It is open Monday to Friday, 7:45 am to 5:30 pm, with shorter hours (8 am to 4 pm) in summer and over school breaks, and it is closed weekends and school holidays. Call (602) 639-6215 or email campushealth@gcu.edu. Walk ins are welcome. Physicians and nurse practitioners there offer primary care, lab testing and screenings, women's health and X rays, and they can prescribe medications.
After hours and on weekends, your student can call the clinic's nurse advice line at (877) 602-7217. For an emergency, the clinic says to dial 911 and then notify GCU Public Safety.
Urgent care. The clinic's Emergency and After Hours page lists Alliance Urgent Care at 3502 W. Camelback Road (Monday to Thursday only) and AlphaMed Biltmore at 1743 E. Camelback Road, open weekdays 8 am to 6 pm and Saturdays 10 am to 4 pm. Call ahead, since GCU's older community sheet lists a second Alliance address.
Emergency rooms. Hospitals the clinic lists as open 24 hours include Abrazo Central Hospital (2000 W. Bethany Home Road), St. Joseph's Hospital and Medical Center (350 W. Thomas Road), Banner University Medical Center (1111 E. McDowell Road) and HonorHealth John C. Lincoln Medical Center (250 E. Dunlap Ave.).
Pharmacies
GCU's community resources sheet lists CVS at 3440 W. Glendale Ave., Walgreens at 4249 W. Glendale Ave. and another CVS at 4040 N. 19th Ave. If your student fills prescriptions away from home, have them move the prescription before they run out.
Counseling and support
The Office of Student Care is GCU's counseling center, on the second floor of the Student Life Building (Building 26), open Monday to Friday, 8 am to 5 pm, at (602) 639-7007. Short term counseling is free for traditional full time students living on campus, and the office also runs group counseling and crisis intervention. After hours it points students to 911 or Public Safety, 988, the EMPACT line at (480) 736-4950 and the 24/7 Warm Line at (602) 347-1100. Student Care's parent page adds that if you think your student is in danger or may harm themselves or someone else, you can start a wellness check by calling Public Safety at (602) 639-8100.
Campus police and safety
GCU Public Safety works 24 hours a day, seven days a week, from the first floor of the Grove parking garage (Building 80), with AZPOST certified police officers, campus safety guards and dispatchers. Call (602) 639-8100. Blue light emergency phones stand throughout campus and in every garage. Campus based students are automatically subscribed to Alert GCU, the RAVE Mobile Safety emergency alert system, and can update their contact details in the Student Portal. Anyone can share a concern through the LopeSAFE reporting form.
Mail and packages
GCU's family guide gives this format:
First Name, Middle Initial, Last Name (no nicknames)
Residence Hall or Apartment Building Name and Room Number
3300 W. Camelback Road
Phoenix, AZ 85017
The Mail Center is Building 44 on the campus map. Students get a GCU email when a package is ready and scan their GCU ID to pick it up. Questions go to (602) 639-7905.
Groceries, banking and everyday supplies
The campus map lists an on campus Corner Store in Building 71 and a Global Credit Union location inside the Lope Shop (Building 24).
Care packages
Use your student's first name, middle initial and last name exactly as above, with no nicknames, and include the building name and room number. Your student will see the GCU email notice and pick the box up at the Mail Center with an ID.
Health, safety and local questions
What is my student's mailing address at GCU?
Use your student's first name, middle initial and last name (no nicknames), then the residence hall or apartment building name and room number, then 3300 W. Camelback Road, Phoenix, AZ 85017. Students scan their ID to pick up packages at the Mail Center.
Where does a GCU student go when sick?
The Canyon Health and Wellness Clinic in Papago Apartments North (Building 47) is open weekdays 7:45 am to 5:30 pm at (602) 639-6215, and walk ins are welcome. After hours, the nurse advice line is (877) 602-7217.
What is the GCU campus police number?
GCU Public Safety answers (602) 639-8100 around the clock. For emergencies, call 911.
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