Cal Poly Health, Safety and Local Resources for Parents

If your student is sick

Campus Health and Wellbeing is in Building 27, next to the Recreation Center. Regular hours are 8am to 5pm Monday, Thursday and Friday, 8am to 7pm Tuesday (evening by appointment) and 9am to 5pm Wednesday, with telehealth appointments on Sundays from 10:30am to 5pm. Your student books visits through the Health and Counseling Portal or by calling (805) 756-1211.

That same number reaches an after hours advice nurse. The health center's after hours page lists these urgent cares in San Luis Obispo:

• Cottage Urgent Care, Foothill Plaza, 777 Foothill Blvd, (805) 762-4348
• Cottage Urgent Care, Marigold Center, 3970 Broad St, Suite 2, (805) 762-4996
• Med Stop Urgent Care, 283 Madonna Rd, #B, (805) 549-8880
• Family and Industrial Medical Center, 47 Santa Rosa St, (805) 542-9596

For emergencies, the two 24 hour emergency rooms it names are Dignity Health French Hospital Medical Center at 1911 Johnson Ave, (805) 543-5353, and Adventist Health Sierra Vista at 1010 Murray Ave, (805) 546-7600.

In an emergency call 911. Campus Health and Wellbeing also lists the local crisis hotline, (800) 783-0607.

Counseling and Psychological Services, part of Campus Health and Wellbeing, is at (805) 756-2511. Drop in hours run weekdays, and pressing option 2 reaches crisis support at any hour.

Pharmacies

The Cal Poly Pharmacy inside Building 27 fills prescriptions for enrolled students and can take a transfer from your home pharmacy; call (805) 756-5260. It does not bill insurance and does not dispense Schedule II medications, so a student who takes one of those will need an off campus pharmacy. Downtown, CVS is at 717 Marsh St, (805) 547-9888.

Campus police and safety

University Police is in Building 36 at 1 Grand Ave. The non emergency line is (805) 756-2281.

After dark, the free Mustang Shuttle runs a night route from 6pm to 12:30am, seven days a week, with stops including the Recreation Center, the library and the University Union. Riders show a Cal Poly ID. It does not run during academic breaks.

Parents can get PolyAlert emergency texts too. Text CPSupporters to 226787; the subscription lasts 365 days. Visitors can text CPVisitors for 60 days of alerts. During a campus emergency, an information line opens at (805) 756-7777.

Mail and packages

Each student gets a personal campus mailing address from Distribution Services before school starts. Housing is clear that this is not the building address, and mail sent to a building address is returned. Ask your student for the exact address and use it every time.

Packages go to one of three centers depending on where your student lives: Canyon Post for PCV and Cerro Vista, Pacheco Post for Sierra Madre, yakʔitʸutʸu and Yosemite, and the Sequoia Package Center for Fremont, Muir, Santa Lucia, Sequoia, Tenaya, Trinity and the North Mountain halls. Students wait for an email before picking up. Mail Services asks families not to use same day or direct from store delivery, since those items often arrive without a proper address. Email packagecenter@calpoly.edu with questions, since phones get backed up.

Groceries and everyday supplies

Hilltop, a grocery in Poly Canyon Village run by Campus Dining, carries fresh produce, deli meats, toiletries and dry goods. The University Union has the UU Market. The Cal Poly Food Pantry is there for students who are stretched.

Banking

SESLOC has a location inside the University Union.

Care packages

Address the box to your student's campus mailing address, never the hall's street address. Avoid timing a box to arrive right before Fall Break or the noon Dec. 19 move out, since it could sit at the package center while your student is away.